AbstractDrinking water utilities are vulnerable to both human-caused and natural disasters that can impact the system infrastructure and the delivery of potable water to consumers. Analyzing system performance and resilience can help utilities identify areas of high risk or concern, understand the impacts on consumers, and evaluate response actions during disasters. In this case study, the Water Network Tool for Resilience (WNTR) was used to investigate the performance and resilience of a drinking water system in New York during increased demands due to firefighting, pipe damage, and loss of the source water emergencies. This case study introduced a new combined performance index (CPI) resilience metric, which served to quantify system resilience as a ratio of system performance during an emergency to normal operations. The results revealed that this drinking water system was able to maintain service to most of the consumers during these emergencies due to high redundancy within the system, and conservation efforts extended water service for an additional 20 h. The analysis in this paper can be used by other drinking water utilities to understand their vulnerabilities and evaluate resilience-improving actions in similar disaster scenarios.

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